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F.A.Q.

1. Does Weddingcoo Has MOQ?
Weddingcoo has NO minimum order quantity, and we can ship single item samples or large orders worldwide.
2. Payment Methods Accepted
Visa/MarsterCard/AE
Western Union
Wire Transfer
3. Is It Safe to Shop at Weddingcoo.com?
At Weddingcoo.com, we go to the extreme to ensure the safety of our customers' information. We do not store your payment information on the website. For more details, please see our privacy notice
4. After Payment, How Can I Check the Status of My Order?
During the process of purchase, you should receive several emails from us. There will be an email confirming your order information,and we will also email you the tracking number after we ship out your order.
You also can log in your Weddingcoo account to check status of all of your orders.
5. How to Order Some Products?
Please place orders using our online shop system for products you like.It is also very easy to register with Weddingcoo and start ordering right away.
Please don't attempt to place orders by email, fax, or phone unless some special occasions.Please discuss with our customer service representative.
6. How Can I View Prices on Your Website in Different Currencies?
You can choose to view prices in different currencies using the drop-down Currencies menu at the top of the right-hand pane of our homepage.
You can view prices following currencies:
- US Dollar (USD)
- Euro (EUR)
- British Pound (GBP)
- Australian Dollar (AUD)
- Canadian Dollar (CAD)
7. How to Use Coupon Code?
When you place a order, before you pay your order, you can find "Use Coupon Code" button, click it, and input the Coupon Code, and click "Confirm Your Order" button.
8. How to Cancel An Order?
If you need to cancel the order, please inform us within 24 hours (Processing start time), and the request of order cancellation within 24 hours (from the time you placed the order) will be FREE; a 35% of restocking fee (shipping included) will be issued if your request is made after 24 hours.